Viskan - Connectivity issues in Viskan web stores – Incident details

All systems operational

Connectivity issues in Viskan web stores

Resolved
Major outage
Started 5 days agoLasted about 3 hours

Affected

Viskan eCom engine

Major outage from 6:47 AM to 6:57 AM, Operational from 6:57 AM to 10:15 AM

Updates
  • Resolved
    Resolved

    This incident is now marked as resolved. We have adjusted the server resources to minimize future risk.

  • Update
    Update

    The issues are still under control and are being monitored. We are adjusting server resources to minimize risk of this happening again.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.