Viskan - Connectivity issues in Viskan web stores – Incident details

Connectivity issues in Viskan web stores

Resolved
Major outage
Started about 1 month agoLasted 26 minutes

Affected

Viskan eCom engine

Major outage from 4:00 PM to 4:26 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. The issue was traced back to a small configuration oversight. Our team is refining our deployment workflows to ensure better stability moving forward.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.