Viskan - Scheduled maintenance: night between Tuesday and Wednesday – Maintenance details

All systems operational

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OCT28

Scheduled maintenance: night between Tuesday and Wednesday

CompletedOctober 28th, 2026 at 01:00:00 – 01:57:23UTC

Affects

Viskan API

Under maintenance from 1:00 AM to 1:57 AM

Viskan Automations

Under maintenance from 1:00 AM to 1:57 AM

Viskan Backoffice

Under maintenance from 1:00 AM to 1:57 AM

Viskan Citrix (Legacy)

Under maintenance from 1:00 AM to 1:57 AM

  • CompletedOctober 28th, 2026 at 01:57:23UTC

    Maintenance has completed successfully.

    Timeline:

    01:46 - Scheduled jobs are disabled.

    02:25 - Upgrade of database server is initiated, and automatic preparations are starting.

    02:41 - Automatic preparations done, failover starting.

    02:44 - Failover done, upgrade is completed.

    02:47 - Scheduled jobs are resumed.

    The gap of potential downtime is between 02:41-02:44 (~2 minutes and 40 seconds), where Viskan Backoffice and Viskan API is unstable. No sites affected.

    Note that the actual upgrade got started with a bit of delay, due to a running job that had to complete first.

  • In progressOctober 28th, 2026 at 01:00:01UTC
    Maintenance is now in progress
  • PlannedOctober 23rd, 2026 at 10:05:00UTC

    We have scheduled maintenance for the night between Tuesday and Wednesday, 2026-10-28 02:00–04:00 CEST. We expect about 5 minutes of downtime at some point during this window.

    This maintenance affects part of our customer base. We did a similar maintenance for the other part of the customer on 2026-10-22. If you are unsure whether you are affected, please contact our support.

    Scheduled tasks will be paused from 02:00 until the maintenance is complete, so they don't interfere with the work. They will start running again once we're done. The scheduled tasks will be paused for all customers.

    We will update this page when the maintenance is complete.