Viskan - Degraded performance across the Viskan platform – Incident details

We have now deployed a series of performance improvements to the platform, and we are seeing measurable results. Updates are reaching web stores faster, and the larger routines are completing more quickly than they have in recent weeks.

We are not declaring the issue resolved yet. Our team will continue to monitor performance closely, and further improvements are already planned and underway.

We will post another update as the work continues, and of course when we consider the situation fully stable.

Thank you for your patience throughout this.

We have increased the capacity of the systems behind the platform. In short, the servers that handle data updates and heavier routines now have significantly more processing power and memory available to them.

We expect this to improve performance, but we want to be careful not to promise more than we can confirm at this stage. We will be monitoring the effects closely over the coming days, and we are continuing to investigate additional improvements.

You may still experience delays while we evaluate the situation. We will post another update as soon as we know more.

Thank you for your continued patience.