Viskan - Issues with Citrix backoffice – Incident details

All systems operational

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Issues with Citrix backoffice

ResolvedDegraded performance2 hours 42 minutes

Affected

Viskan API

Degraded performance from 9:31 AM to 12:14 PM

Viskan Backoffice

Degraded performance from 9:31 AM to 12:14 PM

Viskan Citrix (Legacy)

Operational from 9:31 AM to 12:14 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.