Performance issues affecting multiple Viskan services

Resolved

Partial outage 30 %

Started 3 months agoApril 20th, 2026Lasted about 2 hoursApril 20th, 202620:08:5921:41:09UTC

Affected

Viskan API

Viskan Automations

Viskan Backoffice

Viskan Citrix (Legacy)

Viskan eCom engine

Updates

Resolved
April 20th, 2026 at 21:41:09UTC
Resolved
April 20th, 2026 at 21:41:09UTC
This incident has been resolved.
Investigating
April 20th, 2026 at 20:08:59UTC
Investigating
April 20th, 2026 at 20:08:59UTC
We are currently investigating this incident.

Viskan - Performance issues affecting multiple Viskan services – Incident details