Viskan - Sporadic connectivity issues – Incident details

Sporadic connectivity issues

ResolvedDegraded performance40 minutes

Affected

Viskan eCom engine

Degraded performance from 12:15 PM to 12:41 PM, Operational from 12:41 PM to 12:56 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    The connectivity issues have been resolved. Services are returning to normal operation as network stability at our hosting provider has been restored.

    We are currently monitoring the environment to ensure continued stability. A full incident report will be shared once our internal investigation is complete.

    Current status: All systems operational.

  • InvestigatingUTC
    We are currently investigating this incident.